to make it simple, giving people the tools they need to confidently
find, buy, finance, or sell a car. The best part? Our work makes a
real impact. We?re the most-visited car-shopping site in the US and
we are growing fast in our international markets. Ready to come along
for the ride?
The primary goal for the DEALER RETENTION SPECIALIST WILL BE TO
INCREASE CUSTOMER RETENTION AND BOOST PERFORMANCE FOR CARGURUS
CUSTOMERS IN THE UK. YOU WILL WORK CLOSELY WITH THE DEALER RELATIONS
MANAGERS TO ANALYSE COMMON CAUSES OF RETENTION AND PROVIDE ACTIONABLE
SOLUTIONS TO HELP DRIVE DOWN COMPANY CHURN.
AS A SEASONED SALES PROFESSIONAL, IT IS ESSENTIAL THAT YOU ARE
PERSUASIVE AND SELF-MOTIVATED WITH STRONG NEGOTIATING SKILLS. YOU WILL
MANAGE YOUR OWN TIME AND PRIORITIES WHILE MEETING MONTHLY GOALS.
OUR GROWING CUSTOMER BASE WILL HAVE VARIOUS QUESTIONS ABOUT CARGURUS,
SO STRONG CUSTOMER SERVICE SKILLS, THE ABILITY TO LISTEN AND RESPOND
TO DEALERS, AND RESOLVE ALL QUERIES IN A TIMELY MANNER WOULD BE KEY
FOR YOUR SUCCESS. YOU SHOULD HAVE STRONG ANALYTICAL, PRESENTING, AND
PROBLEM-SOLVING SKILLS. THE RETENTION SPECIALIST WILL HAVE
RETENTION-FOCUSED SALES NUMBERS ALONG WITH AN EXPECTATION OF UPSELL
AND CROSS-SELL ATTEMPTS.
WHO YOU ARE:
**APPLY ON THE WEBSITE** YEARS OF CLOSING SALES EXPERIENCE RESILIENT,
TENACIOUS AND RESULTS-FOCUSED STRONG SENSE OF CUSTOMER SERVICE STRONG
NEGOTIATION SKILLS AND THE ABILITY TO BUILD RELATIONSHIPS WITH CLIENTS
GOOD ORGANISATIONAL & PROBLEM-SOLVING ABILITIES STRONG ANALYTICAL
BACKGROUND PROFICIENCY OR ADVANCED PROFICIENCY WITH SALESFORCE & EXCEL
ABILITY TO ADAPT TO CHANGE WITHIN A RAPIDLY EVOLVING BUSINESS
ENVIRONMENT
AT CARGURUS, WE INVEST IN OUR PEOPLE?S PROFESSIONAL GROWTH WITH
EVERYTHING FROM LEARNING AND DEVELOPMENT PROGRAMS TO TUITION
REIMBURSEMENT. WANT TO WORK ON PROJECTS THAT EXPAND YOUR SKILL SET
WITHOUT SACRIFICING YOUR WORK/LIFE BALANCE? YOU GOT IT. WE ALSO STRIVE
TO PROVIDE PERKS AND BENEFITS THAT EMPLOYEES ACTUALLY CARE ABOUT LIKE
FREE LUNCH, COMMUTER SUBSIDIES, AND MORE. THAT INCLUDES EQUITY IN THE
COMPANY?OUR WAY OF SHOWING THAT WE WANT YOU HERE FOR THE LONG HAUL.
WE WORK HARD EVERY DAY TO BUILD THE WORLD?S MOST TRUSTED AND
TRANSPARENT AUTOMOTIVE MARKETPLACE, BUT TRUST AND TRANSPARENCY DON?T
JUST APPLY TO OUR CONSUMERS. THEY EXTEND TO OUR TALENT, TOO. WE AIM TO
CREATE A WORKPLACE WHERE EVERYONE FEELS THEY CAN BRING THE ULTIMATE
EXPRESSION OF THEMSELVES AND THEIR POTENTIAL?WHERE YOU DON?T JUST
FIT, YOU THRIVE. WE DON?T DISCRIMINATE BASED ON RACE, COLOUR,
RELIGION, NATIONAL ORIGIN, AGE, SEX, MARITAL STATUS, ANCESTRY,
PHYSICAL OR MENTAL DISABILITY, VETERAN STATUS, GENDER IDENTITY, OR
SEXUAL ORIENTATION.
IN ADDITION TO THE US, CARGURUS OPERATES SITES IN CANADA AND THE UK.
WE HAVE OFFICES IN CAMBRIDGE, MA; DETROIT, MI; DUBLIN, IRELAND; SAN
FRANCISCO, CA AND LONDON, UK. CHECK OUT OUR CAREERS PAGE TO LEARN
MORE.
Car shopping is complicated. At CarGurus, we use data and technology
to make it simple, giving people the tools they need to confidently
find, buy, finance, or sell a car. The best part? Our work makes a
real impact. We?re the most-visited car-shopping site in the US and
we are growing fast in our international markets. Ready to come along
for the ride?
The primary goal for the DEALER RETENTION SPECIALIST WILL BE TO
INCREASE CUSTOMER RETENTION AND BOOST PERFORMANCE FOR CARGURUS
CUSTOMERS IN THE UK. YOU WILL WORK CLOSELY WITH THE DEALER RELATIONS
MANAGERS TO ANALYSE COMMON CAUSES OF RETENTION AND PROVIDE ACTIONABLE
SOLUTIONS TO HELP DRIVE DOWN COMPANY CHURN.
AS A SEASONED SALES PROFESSIONAL, IT IS ESSENTIAL THAT YOU ARE
PERSUASIVE AND SELF-MOTIVATED WITH STRONG NEGOTIATING SKILLS. YOU WILL
MANAGE YOUR OWN TIME AND PRIORITIES WHILE MEETING MONTHLY GOALS.
OUR GROWING CUSTOMER BASE WILL HAVE VARIOUS QUESTIONS ABOUT CARGURUS,
SO STRONG CUSTOMER SERVICE SKILLS, THE ABILITY TO LISTEN AND RESPOND
TO DEALERS, AND RESOLVE ALL QUERIES IN A TIMELY MANNER WOULD BE KEY
FOR YOUR SUCCESS. YOU SHOULD HAVE STRONG ANALYTICAL, PRESENTING, AND
PROBLEM-SOLVING SKILLS. THE RETENTION SPECIALIST WILL HAVE
RETENTION-FOCUSED SALES NUMBERS ALONG WITH AN EXPECTATION OF UPSELL
AND CROSS-SELL ATTEMPTS.
WHO YOU ARE:
**APPLY ON THE WEBSITE** YEARS OF CLOSING SALES EXPERIENCE RESILIENT,
TENACIOUS AND RESULTS-FOCUSED STRONG SENSE OF CUSTOMER SERVICE STRONG
NEGOTIATION SKILLS AND THE ABILITY TO BUILD RELATIONSHIPS WITH CLIENTS
GOOD ORGANISATIONAL & PROBLEM-SOLVING ABILITIES STRONG ANALYTICAL
BACKGROUND PROFICIENCY OR ADVANCED PROFICIENCY WITH SALESFORCE & EXCEL
ABILITY TO ADAPT TO CHANGE WITHIN A RAPIDLY EVOLVING BUSINESS
ENVIRONMENT
AT CARGURUS, WE INVEST IN OUR PEOPLE?S PROFESSIONAL GROWTH WITH
EVERYTHING FROM LEARNING AND DEVELOPMENT PROGRAMS TO TUITION
REIMBURSEMENT. WANT TO WORK ON PROJECTS THAT EXPAND YOUR SKILL SET
WITHOUT SACRIFICING YOUR WORK/LIFE BALANCE? YOU GOT IT. WE ALSO STRIVE
TO PROVIDE PERKS AND BENEFITS THAT EMPLOYEES ACTUALLY CARE ABOUT LIKE
FREE LUNCH, COMMUTER SUBSIDIES, AND MORE. THAT INCLUDES EQUITY IN THE
COMPANY?OUR WAY OF SHOWING THAT WE WANT YOU HERE FOR THE LONG HAUL.
WE WORK HARD EVERY DAY TO BUILD THE WORLD?S MOST TRUSTED AND
TRANSPARENT AUTOMOTIVE MARKETPLACE, BUT TRUST AND TRANSPARENCY DON?T
JUST APPLY TO OUR CONSUMERS. THEY EXTEND TO OUR TALENT, TOO. WE AIM TO
CREATE A WORKPLACE WHERE EVERYONE FEELS THEY CAN BRING THE ULTIMATE
EXPRESSION OF THEMSELVES AND THEIR POTENTIAL?WHERE YOU DON?T JUST
FIT, YOU THRIVE. WE DON?T DISCRIMINATE BASED ON RACE, COLOUR,
RELIGION, NATIONAL ORIGIN, AGE, SEX, MARITAL STATUS, ANCESTRY,
PHYSICAL OR MENTAL DISABILITY, VETERAN STATUS, GENDER IDENTITY, OR
SEXUAL ORIENTATION.
IN ADDITION TO THE US, CARGURUS OPERATES SITES IN CANADA AND THE UK.
WE HAVE OFFICES IN CAMBRIDGE, MA; DETROIT, MI; DUBLIN, IRELAND; SAN
FRANCISCO, CA AND LONDON, UK. CHECK OUT OUR CAREERS PAGE TO LEARN
MORE.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
